Documents and Letters
³ÉÈË´óƬ (³ÉÈË´óƬ) is able to confirm information found on applicant and student records through our letter request and verification services. These letters and services can satisfy the requirement of third parties seeking information about your enrolment and status at ³ÉÈË´óƬ, such as banks and financial institutions, academic institutions, professional bodies and employers.
Letters and Verification Services
Verification of Enrolment Letter, New Students
Allows you to access RESP funds by confirming enrolment for the upcoming academic year. If you are a newly admitted student for the fall term, you should request your letter starting June 1, and after you have accepted your Offer of Admission. Your Verification of Enrolment letter will be shared with you via the MyCreds Learner Portal after June 1 and after you have satisfied the conditions stated on your Offer letter. You can then share your letter with your financial institution. Undergraduate students admitted for fall 2024 must request their letter by Friday, July 19, 2024, and Law school students must request their letter by Friday, July 12, 2024.
- When to request: June 1 to July 19, 2024
- How to request: MyServiceHub Support: Request a Letter
- Processing time: Five business days
- Charge: $20
- Delivery options:
Offer of Admission
Confirms your acceptance into an undergraduate degree program at ³ÉÈË´óƬ for a specific term, and confirms the basis of admission and conditions of your offer.
- How to access: Go to View Communications on your Choose³ÉÈË´óƬ Applicant Portal
- Charge: Free
- Delivery options: Self-service
Status Letter for International Students
The ISS Status Letter confirms enrolment and provides information specific to international students’ varying administrative and immigration needs. See Status Letters for International Students to confirm the full-time enrolment definition for immigration purposes.
Note: International students should not request the Proof of Enrolment letter.
- More info: International Student Support
- How to request: eForms Centre in MyServiceHub
- Charge: $20
Letter of Acceptance (LOA)
Required for international applicants requesting a study permit for Canada. It is accessed via View Communications on the Choose³ÉÈË´óƬ portal, and is labeled Letter of Acceptance.
- How to access: Go to View Communications on your Choose³ÉÈË´óƬ Applicant Portal
- Charge: Free
- Delivery options: Self-service
Proof of Enrolment Letter
The Proof of Enrolment Letter verifies enrolment in a certificate or undergraduate program, and enrolment status for up to two terms based on course enrolments and intentions on MyServiceHub. It is used to confirm enrolment with RESP companies. This letter is not required to confirm enrolment for OSAP.
Undergraduate and Continuing Education Students
- When to request: Starting May 15 for fall 2024 and winter 2025
- How to request: Proof of Enrolment Letter
- Processing time: Two business days
- Charge: $20
- Delivery options:
Graduate students should request the Graduate Student Third Party Letter.
The Proof of Enrolment Letter reflects course enrolment status, so you must complete your course enrolments/intentions for the terms selected before requesting your letter.
Confirmation of Enrolment Form
Third parties may require that you have the ³ÉÈË´óƬ Registrar or other official verify your enrolment and academic information as outlined on their form by providing a signature and/or seal. In most cases, a Proof of Enrolment letter will satisfy these requirements and can be requested online through your MyServiceHub account.
RESP forms will not be completed, and a Proof of Enrolment Letter should be requested online instead.
CPP Declaration of Attendance at School or University form: is currently accepting the university's digital Proof of Enrolment Letter in lieu of the signed . Alternatively, students can bring their completed declaration forms to the ServiceHub and take an Enrolment Confirmation ticket at the kiosk.
A ServiceHub Ambassador will validate the form and return it to the student.
Note: For your enrolment to be considered full-time at ³ÉÈË´óƬ, you must be enrolled in four or more billing units (i.e. typically four or more courses) each term.
If you have other forms that require confirmation, please contact the ServiceHub for assistance.
- How to request: Contact ServiceHub
- Charge: $20
Jury Duty Letter
Confirms your enrolment at ³ÉÈË´óƬ so that you may request exemption from Jury Duty. A copy of your court summons is required for your letter to be released. You will receive an email requesting this after you make your request on MyServiceHub.
- How to request: MyServiceHub Support: Request a Letter
- Processing time: Two business days
- Charge: Free
- Delivery options: Email
Transcript
A transcript is a complete record of your enrolment at ³ÉÈË´óƬ including all undergraduate, graduate, and continuing education courses and grades, as well as credits granted towards your program. Official and unofficial transcripts are available.
- How to request: Please visit the Transcripts page for all available options
Eligibility to Graduate Letter
Verifies that you have met all of your graduation requirements for your program although you have not yet officially graduated. You must be in your final year/semester of study, have applied/will be applying to graduate. Graduate Students should request the Graduate Student Third Party Letter. Please refer to the next section below for details.
- How to request: MyServiceHub Support: Request a Letter
- Processing time: 10 business days
- Charge: $20
- Delivery options: Letters are currently being emailed
Graduate Student Third Party Letter
The Graduate Student Third Party Letter confirms your current enrolment in a graduate program, or confirms that you are eligible to graduate. To request an eligibility to graduate letter you must have applied to graduate and have completed the degree requirements for your graduate degree. Current graduate students can request a letter directly from their Graduate Program Administrator.
- How to request: Contact your Graduate Program Administrator
- Charge: Fees currently being waived
Certified Photocopy of Award Document
Graduation Verification
The Graduation Verification Service is an online service which confirms whether or not a degree (undergraduate or graduate) and/or a certificate has been received from ³ÉÈË´óƬ. It will also specify the type of degree or certificate and the year in which it was received.
- How to access: Online Graduation Verification Service
- Charge: $20
- Delivery options: Online self-service
MyCreds Digital Parchments
Degrees, diplomas, and certificates first issued in June 2020 or later are available in secure digital format through the MyCreds Learner Portal. This document is an official digital copy of your printed award parchment. It can be easily and securely shared with unlimited third parties via the MyCreds Learner Portal, and is accepted as confirmation of graduation status.
- How to access: with your my.torontomu login credentials to access the share link
- Charge: Free
- Delivery options:
Confirmation of Graduation Status
Verifies that you have officially graduated from ³ÉÈË´óƬ, and includes your year of graduation, award granted (e.g. Bachelor of Science) and program name. Graduates from June 2020 or later can also use the MyCreds Digital Parchment found on this page to confirm graduation. If you have not yet officially graduated, (i.e. convocation ceremony has not yet passed), request the Eligibility to Graduate Letter. Confirmation of Graduation Status letters cannot be customized. If you have a special request you would like to have added to a letter make a Former Student Letter request instead.
- How to Access: MyServiceHub Support: Request a Letter
- Processing time: Two to five business days
- Charge: $20
- Delivery options: Letters are emailed
Former Student Letter Request
Verifies the terms and dates in which you were previously enrolled at ³ÉÈË´óƬ. This process can also be used to request a letter of non-attendance.
- How to request: Please follow the instructions found on the Google Form.
- Processing time: Two to five business days
- Charge: $20
- Delivery options: Letters are emailed
QECO Letter (Qualification Evaluation Council of Ontario)
Letter that is used to verify the academic credentials for Ontario teachers.
- How to request: MyServiceHub Support: Request a Letter
- Processing time: 10 business days
- Charge: $20
- Delivery options: Letters are currently being emailed
Transcript
A transcript is a complete record of your enrolment at ³ÉÈË´óƬ including all undergraduate, graduate, and continuing education courses and grades, as well as credits granted towards your program. Official and unofficial transcripts are available.
- How to request: Please visit the Transcripts page for all available options
Transfer Credit Equivalency Letter
Identifies courses from other institutions that were used to grant credit towards a ³ÉÈË´óƬ program or certificate. Request this letter if you were a Direct Entry transfer student from a college. This type of "block" transfer credit does not show on your official transcript, while other transfer credit does.
- How to request: MyServiceHub Support: Request a Letter
- Processing time: 10 business days
- Charge: $20
- Delivery options: Letters are currently being emailed
Letters and verification can be requested by students and be sent directly to third parties, or sent to students and then forwarded.
Degree Verification
The Degree Verification Service is an online service which confirms whether or not a degree (undergraduate or graduate) and/or a certificate has been received from ³ÉÈË´óƬ. It will also specify the type of degree or certificate and the year in which it was received.
- How to access: Online Degree Verification Service
- Charge: $20
- Delivery options: Online self-service
How to Request a Letter
See the information above to confirm how ³ÉÈË´óƬ’s various letters and verification services are accessed, as well as processing times and delivery options.
Most letters are requested online through . If you are a former student and are unable to access my.torontomu.ca, you can reset your password using the online account recovery options or by contacting the CCS Help Desk.
Note that letters are non-refundable.
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