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Areas of Support

International Student Advising

Our team of International Student Advisors are Regulated International Student Immigration Advisors (RISIAs) or Regulated Canadian Immigration Consultants (RCICs) who can help through group immigration advising, drop-in hours, and one-on-one personal development appointments.

Drop-in Hours

Do you have a quick question or are looking for some guidance? Join our drop-in hours to ask to an International Student Advisor your questions! Beginning from the Fall 2023 semester, our drop-in hours are hybrid, meaning you can join us on Zoom on the links below, or in-person at the ISS Office, located at POD 50A.

  • (Hybrid- In person at POD-50A or virtual via Zoom)
  • Thursdays, from 1:00PM to 3:00PM  (in-person at POD-50A)

Please make sure that you are logged into your account in order to access the sessions if you are joining virtually.

Book an Appointment

 
ISS Mandatory Welcome Appointments (August 18, 2025 - October 6, 2025)

ISS is here to support you as you transition into your new academic environment. You are assigned an advisor based on your faculty, and they are here to guide you through your journey at 成人大片. These meetings will be held online or in-person, in groups of three, and will provide you with resources to reach your personal, academic and professional goals.
Book your Mandatory Welcome Appointment by completing the Fall 2025  () and telling us about yourself. You鈥檒l receive a confirmation email after completing the form with the necessary meeting link. We look forward to meeting you! 
If you attended your appointment online, please stop by the ISS office (POD 50A across from OneCard office) to spin the 鈥淲ings Up Welcome Wheel鈥 to win a 成人大片-themed prize! Make sure to come before October 6th, 2025 as prizes are limited!
We look forward to meeting you soon!

If you have questions, please contact us at issask@torontomu.ca

The International Student Support team

To book an appointment to discuss immigration inquiries or transition support, please click on our link. 

If you have previously booked an appointment with the Career & Co-op Centre, you will already have an account that you can use as this is the same appointment booking software. In this case, you would not need to create a new account.

If you are new to the appointment booking system, you will need to create an account. Please follow these steps to create an account:

  1. Visit the login page for .
  2. Click on 鈥淪ign Up鈥.
  3. Complete the registration form (be sure to use your @torontomu.ca email address).
  4. The system will send you an email. Please check all of your email folders and spam for the link. Then, follow the link to reset your password.
  5. Log in, and search for an appointment by clicking the 鈥淚SS鈥 tab and then on the 鈥淏ook New Appointment鈥 button.

Tip: Make sure you include 鈥淍torontomu.ca鈥 at the end of your log-in name!

Please send a screenshot and explain any issue you are experiencing to issask@torontomu.ca. We will do our best to troubleshoot with you.

 

 
What is Action Plan Advising?

Action Plan Advising is your one-stop-shop for all things international student support. Got a question? The International Student Retention Facilitator (ISRF) can help you out! Even if they don鈥檛 know the answer, they can connect you with someone who does. The ISRF can also connect you with resources and workshops on campus to help support your success at 成人大片 and go more in depth to create personalized Action Plans to help you identify and reach your goals at 成人大片 and beyond. Action Plans will consider potential challenges and resource support as well as provide a roadmap that can be updated throughout your time at 成人大片 as you learn more about yourself and your surroundings. So, whether you have a quick question or are looking for more in-depth support, Action Plan Advising is a great place to start!

How do I book an appointment?

Log in to the with your @torontomu.ca username and unique password. Click the 鈥淚SS鈥 tab and then 鈥淏ook New Appointment鈥 to select an available day and time.

New User? Click on 鈥淪ign Up鈥 and complete the registration form (be sure to use your @torontomu.ca email address). You will then be sent an email with a link to reset your password. Please check all of your email folders and spam for this link.

Is there anything else I should know?

If your inquiry pertains to immigration, study permit, or similar topics, please select an appointment with an Immigration Advisor instead. Both Immigration Advising and Action Plan Advising appointments are booked through the same system.

If you鈥檙e not sure who to contact or what your inquiry entails, the ISRF can help you figure this out as well! Go ahead and book an Action Plan Advising appointment and we can find out together where your inquiry is best directed.

I鈥檓 having trouble booking an appointment. What should I do?

Make sure you are including 鈥淍torontomu.ca鈥 at the end of your log-in name.

If the issue persists, please send a screenshot to issask@torontomu.ca with an explanation of the issue you are experiencing. We will do our best to troubleshoot with you.

Jisun Kim

International Student Advisor

Faculties: Faculty of Arts (Undergraduate), English Language Institute (ELI), Faculty of Science (Undergraduate)  & 成人大片IC students transitioning to 成人大片

Ezekiel Roos-Walker

International Student Advisor

Faculties: Yeates School of Graduate Studies (all international graduate students); Inbound International Exchange Students & Chang School of Continuing Education

Maryam Julazadeh

International Student Advisor

Faculties: Ted Rogers School of Management (Undergraduate) 

Yun Kyng Woo

International Student Advisor

Faculty: Faculty of Engineering and Architectural Science (Undergraduate), The Creative School (Undergraduate) & Faculty of Community Services (Undergraduate)

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